ネットトータルサポート

Features ネットトータルサポート

Can whole support each having problems with your equipment which leads to communication, it is an application to get used to use the net total support.Net total support, we will provide DoCoMo line or the "DoCoMo light" to target customers use.▽ service Roh point1, whole consultation to DoCoMo when having problems with your equipment which leads to communication: regardless of the equipment in it if retailer or manufacturer that lead to communication, a variety of genres products are eligible.2, the customers needs in the combined diverse support system: to meet the diverse demands of our customers, call center, dedicated application, and visit support, and support our customers in a variety of ways.3, DoCoMo much from that time you start using the equipment is "total support": Supports all the scene surrounding equipment that leads to communication, such as initial setup and usage guide, fault repair DoCoMo.▽ application point ofOr examine the solutions of each you have a problem, by registering the equipment you are using, in addition to it is easy to contact us from a dedicated form, even when you make a phone call to the call center, the operator can check the information of the registered device because, enables smooth correspondence.▽ service menu1, remote support: and remote support while checking the computer screen of the professional operator customer equipment in general lead to communication, and software initialization network connection and basic operation and usage, troubleshooting methods, etc.
of.2, Repair: Based on the failure isolation result in the call center, professional staff will visit, make the repair and entrusted repair.3, visit Support: Professional staff will visit, make the equipment in general lead to communication, and software initialization network connection and basic operation and descriptions and fault diagnosis of the use method and the like of.4, data recovery: Perform data recovery work of the customers of a personal computer or a recording medium.5, purchase: to assess the equipment in general leads to the communication of our customers, and purchase.6, online personal computer classroom: By booked in advance, you can attend a professional staff and online one-on-one lessons of DoCoMo in your home.※ For details of the service, please check the DOCOMO website.※ Please send a blank e-mail is addressed to inquiries e-mail address in the developer information.
The automatic response, we will send you the URL to the inquiry form.